01
Overview
Expygen is a pharmacy operations system that supports billing, purchases, stock control, staff roles, support, subscription usage, and Insights. To run those workflows, we process account details, business details, operational records, and product usage information.
We do not position Expygen as a consumer social product. The data handled here is tied to store operations, account access, support communication, and service delivery.
02
Information we collect
Account data
- Name, email, phone number, and login credentials
- User role details like owner, manager, or cashier
- Support and subscription contact information
Business data
- Shop name, GST number, PAN, address, and invoice settings
- Plan selection, usage counts, and subscription status
- Business profile and invoice routing preferences
Operational data
- Invoices, products, batches, stock adjustments, suppliers, and purchases
- Customer names or phone numbers entered during billing
- Audit activity related to operational use inside the product
03
How we use information
| Purpose |
How it helps run Expygen |
| Account access |
Authenticate users, apply roles, and protect the store workspace. |
| Operational workflows |
Run billing, purchases, product records, stock movement, and Insights reports. |
| Support and communication |
Respond to support tickets, onboarding queries, and service-related messages. |
| Subscription handling |
Show plan usage, enforce plan limits, and process upgrade or activation requests. |
04
When information is shared
- With service providers that help operate hosting, email, or infrastructure needed to run the service.
- When required by law, regulation, or valid legal request.
- During a business transfer, merger, or acquisition if the service ownership changes.
We do not describe this product as one that sells store data to third parties for advertising or unrelated marketing use.
05
Retention and security
We use reasonable technical and organizational measures to protect service data, account access, and operational information. This includes authentication controls, protected account flows, and service-level security practices.
We retain information for as long as needed to run the service, support the account, comply with legal obligations, and maintain operational continuity for the store.
06
Your controls and rights
- Update account and business information through the product where available.
- Request help with access, corrections, or support-related data questions.
- Contact us about privacy concerns, account status, or service-related requests.
07
Cookies and preferences
Expygen may use browser storage or similar technologies to support login, theme preference, and basic product behavior. Disabling some browser storage features may affect how the product works.
Contact
Questions about privacy?
If your store has a privacy, account, or product-data question, reach out through support or email us directly.