Whether you are setting up the first store, comparing plans, activating a paid workspace, or needing operational guidance, Expygen keeps support accessible and practical.
Use the right channel depending on whether you need product guidance, paid-plan activation, or store-side support.
9219169960
Best for direct discussion around onboarding or sales.9219169960
Fastest route for setup questions and early support.Mon - Sat: 9:00 AM - 7:00 PM
Store-side help continues through guided support channels.Share your requirement and the team will route the request for onboarding, support, or business follow-up.
Different stages need different help. Use the route that fits your store best so the conversation starts faster.
Best for demo requests, plan choice, first-time onboarding, and activation walkthroughs.
Best for billing, purchases, stock control, roles, invoices, and day-to-day workflow questions.
Best for plan upgrades, usage limits, subscription understanding, and commercial follow-up.
Thane, Maharashtra - 400612
Support and business communication handled remotely and through digital channelsQuick answers before you reach out.
We try to respond as quickly as possible during business hours, and urgent onboarding or activation requests are prioritised.
Yes. Conversations can be handled in Hindi or English depending on what is easier for the store.
Yes. Phone is available for business discussions, onboarding follow-up, and guided support where required.
Yes. WhatsApp is one of the fastest ways to ask setup questions or continue activation-related conversations.
Yes. Logged-in stores can use the support workspace inside the application to create and track support tickets.
Yes. We can guide stores during activation, early setup, and workflow understanding while the team is going live.